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IT Support

Providing help desk IT support to Edmonton and beyond

Your business needs to be able to run on all cylinders with minimal interruptions to do well in today’s economy. Foresight for IT makes IT support easy for every member of your team. We offer troubleshooting and support for hardware and software solutions, and new employee setup that makes onboarding easy.

Hardware Support & Troubleshooting

Support and troubleshooting for all of your business hardware woes

Malfunctioning hardware can stop your business in its tracks, halting productivity and sales until things are back up and running again. Our team offers complete support for all your business hardware needs, repairing and replacing hardware whenever necessary. Next time Lisa from accounting spills her morning coffee on a company laptop, we’ll be there to help.

Software Troubleshooting & Upgrades

Frustration-free business software troubleshooting

There are few things more frustrating than spending an hour on the phone with customer support, only to find that your software problems haven’t been solved. Foresight for IT’s helpdesk support takes these frustrations away from you, handling the troubleshooting and upgrading for all software solutions. We interface with third-party vendors so that you don’t have to, letting your team focus on their work.

New Employee Setup

A seamless onboarding process for every employee

A smooth and successful onboarding procedure is essential for your organization’s success, but it can be difficult to dedicate the necessary time and energy to the process. Foresight for IT manages new employee setup so that you don’t have to, defining standards for new users and showing them the ropes, tailoring the process according to your business needs and job roles.

Hardware Setup & Upgrades

Letting you make more informed business hardware decisions

Setting up and maintaining business hardware can be a major problem, especially when hardware isn’t your specialty. This often means lagging behind and being forced to use hardware that only works to lessen productivity and slow you down. Our team handles business hardware setup and upgrades so that you don’t have to, taking the unknowns out of the equation to ensure that your business has the tools needed to succeed. Foresight for IT will analyze your business goals and needs, upgrading and setting up hardware wherever necessary.

  • Hardware setup saves you time and frustration
  • Business hardware will be consistently updated to ensure that your business is secure
  • Guarantees that your company is making the right hardware purchasing and maintenance decisions

Software Setup & Upgrades

Put your business on the cutting edge of business technology

In order for your team to perform at their best, they require the best software solutions to work within. Solutions that haven’t been upgraded for a decade only serve to slow your employees down, making each day more frustrating than the last. If you aren’t sure where to start with upgrading your business software solutions, Foresight for IT is here for you. We work to learn and understand your company goals and needs, giving you a better picture of what software solutions will work to help you reach those goals. Our expert team can setup software company-wide, saving you and your employees the time and trouble of having to set it up yourselves.

  • Software setup saves you time, letting you focus on the bigger picture
  • Upgrading software gives your employees the tools they need to succeed, increasing productivity and efficiency
  • Software upgrades put your business on the cutting edge and improve competitive standing

Remote Support

Solve IT issues without the hassle

Remote support allows our experienced team members to diagnose and fix your business computers and servers from anywhere, taking the burden off your team members to lug their PC’s to a downtown office. This means that your tech problems can be identified and solved faster than ever before, getting you back to work before you even know it. Remote support can be used to solve software woes, remove viruses and malware, configure and update solutions, or anything else your heart desires.

  • Remote support saves your team from having to transport computers and IT service equipment
  • Faster, more efficient way to diagnose software issues, isolate and remove malware, and update solutions
  • No special setup required - the majority of modern business computers have remote access capabilities

Proactive Maintenance

Anticipate IT problems before they arise

Proactive maintenance allows your company to lower maintenance bills by getting ahead of IT problems before they arise. Foresight for IT works with your business to help you better anticipate problems and technology failures before they strike, helping you roll with the punches. Our proactive maintenance services can also identify inefficiencies in your IT processes, strengthening your business.

  • Taking proactive measures will extend the lifespan of business technology
  • Minimize downtime by being able to better anticipate and react to IT problems
  • Identify hidden inefficiencies in processes

Hardware Failure

Minimize hardware costs and downtime

When your systems go down, it can be extremely difficult to pinpoint what happened, and what you should do about it. In some cases, repairing systems can actually cost more than replacing them outright. Foresight for IT works to identify when it’s in your best interests to repair or to replace, acting as your personal hardware failure concierge.

  • Hardware repairs vs. replacement can be difficult to determine without the help of an expert to determine the most cost effective solution
  • Minimizes system downtime by having a go-to for hardware replacement and repair

Foresight's Plans

IT Support Plans to Suit Edmonton Businesses of Any Size

Foresight for IT offers service packages suitable for Edmonton businesses of all sizes. Our IT Enterprise plan gives your business access to everything from remote support and antivirus services to email archiving and mobile device management. The IT Essentials plan is perfect for small businesses, offering proactive maintenance, ticketing, and remote IT support.

Compare Plans

IT Essentials
IT Expanded
IT Enterprise
Unlimited Remote Support*
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Desktop Anti Virus
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Ticketing / KG / Asset Management
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Remote Control
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Proactive Maintenance
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Desktop File Backup
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Email Anti-Spam/Virus
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Hardware Health Monitoring
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Desktop Internet Content Filtering
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Mobile Device Management
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Email Archive
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Lunch & Learn
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*Unlimited remote support is restricted to regular business hours as defined in the Foresight for IT Managed Services Agreement.