Co-Managed IT Services

Extend your IT team’s capabilities with seamless co-managed support and structured, proven processes.

Fill internal IT skill gaps and manage spikes in demand with access to expert resources, 93% of issues resolved on the first call.

Keep your IT team focused on strategic projects while day-to-day support and troubleshooting are handled quickly, average response time is just 5 minutes.

Gain peace of mind with clear SLAs that set expectations for response and resolution, so nothing falls through the cracks.

Integrate seamlessly with your processes, tools, and goals, resources work as an extension of your team, not an outside vendor.

Access flexible models from co-managed collaboration to full-time staff placement, adapting as your needs change.

Request a Quote for our Co-Managed IT Services

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What Clients Say About Co-Managed IT Services

Discover how extending your IT team brings faster support, smoother projects, and greater peace of mind.

“Getting IT support was so simple. A technician contacted me right away and was so fast and helpful. Best IT service I’ve had.”

Shannon Costa
Liftboss

“I’ve had the pleasure of working with Foresight for several years now, and I couldn’t be more satisfied with their IT services. They consistently go above and beyond to meet our charitable organization’s technology needs.”

Sameer Shah
Mercy Ships Canada

“We have trusted Foresight to manage our IT services for our company for more than a decade and our experience with them has been amazing, their customer service and dedication has proved to be top priority for them. Their professionalism, knowledge and expertise in the IT field is pretty broad and I would recommend their services to any company looking for reliability and quality of services for their IT Management needs. Well done Vince and team! Thank you.”

Project Manager
Oil and Gas Industry

“Great company to work with. Proactive. Problems solved in a timely manner. No question goes unanswered. I have learned a lot working with them.”

Elaine Rusnak
Rusnak Financial

“Liftboss has been a longtime client of Foresight. Foresight is very quick to respond to problems and they have knowledgeable people to speak with. Foresight is proactive with our system upgrades as well as providing our hardware. It’s a pleasure to do business with Foresight.”

Andre Gagnon
Liftboss

“Foresight has been providing first class service to THEE Homeschooling for the past 10 years for all of our technical/computer/network needs, and I would not go anywhere else.”

Brett
THEE Homeschooling

“Can I give you 6 stars? Seriously, my whole experience working with Foresight has been way beyond my expectations!! I don’t speak tech but the customer service team at Foresight has been incredibly responsive and willing to help me understand exactly what’s going on!! The customer service is out of this world! I can’t recommend them enough!! 10/10 would recommend ;)”

Aimee Schubert

“Foresight is always quick to resolve any IT issues we have. The transparency is terrific. It is satisfying to know the priority basis of the issue requiring attention. Impressive service.”

Lela Mikkelson

“The team at Foresight are first class. They are always on top of any computer problems that arise at our business.”

Dale Beatty
LIftboss

“Our company has been with Foresight for 6 years and it has been an excellent experience. I highly recommend it.”

Terrence Boland
STRAIT Pipeline and Integrity

“Best IT company out there! We have been using them for years and always had top notch service.”

Brent Townsend
Project Manager - Beacon Glass Products

“If you want a company that will be honest, reliable and knowledgeable of their work definitely get foresight as your MSP.”

Andre

“Eli did a fantastic job. My request was handled quickly and efficiently! Very Happy with Eli’s efforts in solving my problems!”

Doug Roemer
Manager, Assets & Procurement - STRAIT Mechanical & Pipeline

“No matter the issue, big or small, I always get prompt service. They always address any issue I have with patience and kindness!”

Heather Sutherland
QA/QC Administrator - DCM Group

“Vince, Ken and their team have been great to deal with. Their experience and expertise help us though an IT transition that we recently completed.”

Conrad Procter
VP Project Services - DCM Group

“I placed a request for service and Jordan called me 20 minutes later and was on my computer fixing my issue. Great, friendly and efficient service.”

Rob Holt
Production Manager - Foto Print

“Only great experiences dealing with Foresight – they are timely in their responses, well equipped to solve any problems that arise, and are communicative and polite.”

Kearan Meagher
Accountant, Senior CPA - STRAIT Group

“They make everything super straight forward and simple for those who may not understand everything. Our company has been using them for years and we highly recommend them!”

Katherine E

“Ever since I found foresight a few years ago, they have been my go-to IT company for all my computer needs as I’m not that tech savvy. I recommend them to anyone any IT work.”

Bianca Solomon

“Really appreciate the quick support from Foresight’s team and their ability to resolve complex issues efficiently. They have helped me on numerous occasions with 5-star quality.”

Paul Du Toit

“Prompt service, super knowledgeable – super patient and helpful staff. The prompt one on one service is imperative to maintain our workforce’s IT needs, whether in the office or the field.”

Adrian Vallis

“Foresight just saved me again from a malicious email. I get more and more these days and they’ve made it easy to report and they have addressed it and resolved it in the same day. Thank you!”

Stacey Peters
Ecofitt

“Foresight for IT Corp. is absolutely vital to keeping us up and running. Easy to contact and deal with, and everyone is highly skilled on our system. We really couldn’t function without them!”

Barbara Burton

“Great company to work with. You can actually get a hold of a human being, and tickets do not sit stagnant for weeks on end. Issues are taken care of within acceptable timeframes. Would recommend!”

Alethea Porter
HR - Westpower Group of Companies

“Foresight is a great company to work with. They respond quickly and are progressive in their outlook: responding to the ever-changing needs in this technological world. I would highly reommend them!”

Valerie Kok

“I highly recommend the Foresight IT team for their quick response and professionalism in addressing customer IT issues. Their commitment to consistently maintaining high-quality services is top-notch.”

Gokularajan Ganesan

“Our Managed Service Provider, Foresight, has been very helpful in getting all of my IT issues resolved in a very professional and timely manner. I am very pleased with the service provided when required.”

Fleur Roppo
Project Coordinator - Westpower Group of Companies

“Vince and his staff are a pleasure to work with. They are a fundamental part of our company success and keep our IT operations running smoothly. I have had nothing but positive interactions with all personnel.”

Lee Corbett

“Easy to contact and receive an immediate response back with an assigned ‘ticket’. They are able to prioritize the request efficiently and do a good job with keeping you informed while completing the ticketed request.”

Ava Novakowsky
Proposal Manager - DCM Group

“Their response time has improved significantly, and their service remains truly exceptional. Their dedication, professionalism, and support consistently exceed expectations. Thank you for everything you do—you are greatly appreciated.”

Yonas Zewdu
Quality Control Manager - SPI Ltd.

“Looking for an MSP to help manage and support your business’s IT infrastructure? THIS IS THE COMPANY. Their availability and knowledge is unmatched compared to other industry providers. I have worked with them since 2019, and have nothing but positive things to say about foresight!”

Haleigh Smoot
IT Manager - Innovative Mechanical Solutions

“Foresight for IT has been looking after us for years and they have always been solid. They are excellent at what they do, so as a business owner myself, I appreciate how easy they make it for me by proactively looking after our needs with little to no oversight, which is not only rare these days, but truly refreshing.”

Blake Simpson
President, Beacon Glass Products

“I would 100% recommend coming to this team for help as they have been able to properly and easily help me with all my issues I have brought to their attention. Service is amazing. always have an answer back within minutes. They give you efficient dates and time for when they are able to help so you’re never left uncertain. Once again I highly recommend Foresight for it CORP!!”

Maddison Foss
Project Administrator - Martushev Group

“We have used Foresight for IT for years. They are truly the only IT company that has my company and security first. They are fair and very responsive in there communication. Techs are very personable and know how to “Dumb” it down for us non IT people. There technology and expertise are second to none. Vince and Team are truly, the team that can support your small or large business.”

MC Dispatch
Bruce Harter - President

“Had a great experience with Foresight for IT Corp. — Vince was awesome to deal with. Super easy to talk to, knew his stuff, and made everything straightforward. No pressure, no confusion — just got things handled quickly and properly. Really appreciated how responsive he was and how he actually took the time to make sure everything was right. Would definitely recommend Vince and the team if you need solid IT help.”

Alex Altobelli

“The team at Foresight are fantastic – always responsive, professional, reliable and the quality of the work completed really impressed me. I am based in the UK, but the Foresight team acted as an extension as my own to serve my Edmonton office seamlessly. The team went the extra mile to ensure I remained updated and was kept aware of all stages within the projects we launched, resulting in my complete trust in them. I would recommend anyone to Foresight based on my experience.”

Michael Orvis
IT Manager - Roda Deaco

“We’ve been working with Foresight as our Managed Service Provider for IT, and the experience has been excellent. Their team is highly responsive, knowledgeable, and proactive in addressing our needs. From day-to-day support to strategic guidance, they consistently deliver reliable solutions that keep our systems secure and optimized. What stands out most is their commitment to customer service and clear communication. Issues are resolved quickly, and they provide detailed updates throughout the process. Their expertise in IT infrastructure and cybersecurity has given us confidence that our environment is well-managed and protected.”

Ivelike JC

“Foresight IT Corp is a highly professional and reliable company that delivers excellent IT solutions tailored to meet the needs of today’s fast-moving business environment. Their team demonstrates deep expertise across a wide range of IT services, including software development, system integration, cybersecurity, and cloud solutions. What sets Foresight IT Corp apart is their customer-first approach—they take the time to understand each client’s requirements and provide solutions that are both innovative and practical. Their quick response time, transparent communication, and commitment to delivering quality work make them a trusted partner for businesses of all sizes. I strongly recommend Foresight IT Corp to anyone looking for a dependable IT partner to enhance their digital presence, streamline operations, and secure long-term growth. With their foresight, professionalism, and dedication, success is guaranteed.”

Prabhu Subramanian
Quality Control Inspector - DCM Group

“Wow… just wow. I have to say, my experience with Foresight has been nothing short of chef’s kiss. Their tech support? Absolutely phenomenal — like, I swear they must have secret superhero capes tucked under their desks. Every time I had a question, they swooped in faster than you can say “CTRL+ALT+DELETE.” And let’s talk about their security game. Blocking malicious websites, shady downloads, viruses, trojans, gremlins, you name it — they are on it. It’s like they built an invisible digital force field around my computer. I feel safer than a burrito wrapped in three layers of foil. If the internet were a scary jungle, Foresight would be my loyal, sword-wielding tour guide keeping the hackers, malware, and sketchy pop-ups at bay. 10/10 would recommend. If Foresight was a person, I’d buy them a coffee… no, scratch that, a whole latte machine. And not to mention when I was out of the country that their security is beyond phenomenal.”

Meac Sesperes
Project Superintendent - DCM Group

“Vince and the crew at Foresight are a pleasure to work with! Any issues I have they are very quick to respond and provide assistance! Reliability: Foresight has proven to be incredibly reliable. Their team is always there when we need them, ensuring our systems are up and running without any hitches. We’ve experienced minimal downtime, thanks to their proactive approach. Expertise: The team at Foresight is highly skilled and knowledgeable. They’ve tackled a wide range of IT challenges for us, from network security to software implementation, and their expertise is evident in the solutions they provide. Responsive Support: Whenever we encounter an issue or have a question, Foresight’s support team is quick to respond. Their prompt attention to our concerns has saved us time and frustration. Tailored Solutions: Foresight doesn’t believe in a one-size-fits-all approach. They take the time to understand our unique business needs and offer tailored solutions that help us operate more efficiently. Proactive Monitoring: Foresight’s proactive monitoring and maintenance have prevented many potential problems, which is a testament to their commitment to our long-term success. Cost-Efficiency: Their services are not only top-notch but also cost-effective. Foresight understands the importance of managing IT costs without compromising on quality. In a world where IT is the backbone of every business, Foresight has proven to be a valuable partner. Their dedication, professionalism, and commitment to excellence set them apart. If you’re seeking a reliable IT service provider, Foresight should be your top choice. We’re grateful to have them as part of our team. Thank you, Foresight!”

Kade Cornell
Estimator - Beacon Glass Products

How Co-Managed IT Improved Team Capacity and Results

Customer-Centric IT Partner Delivering Responsive Support and Clear Communication

Customer-Centric IT Partner Delivering Responsive Support and Clear Communication

Client experience showcases exceptional service, rapid response times, and jargon-free guidance that consistently exceeds expectations.
Read Case Study
Structured IT Ticketing Delivers Fast, 
Transparent Support For Clients

Structured IT Ticketing Delivers Fast, Transparent Support For Clients

Client receives immediate ticket responses, clear prioritization, and consistent updates throughout every IT support request.
Read Case Study
Client Protected By Continuous, Advanced 
IT Security And Responsive Support

Client Protected By Continuous, Advanced IT Security And Responsive Support

Client experiences support and proactive threat blocking, even while traveling internationally, for continuous protection.
Read Case Study

OUR AWARDS & CERTIFICATIONS

Detailed Breakdown of Co-Managed IT Services

Flexible partnership models and seamless collaboration

Co-Managed IT Partnerships connect your in-house IT team with external experts to extend your technology capabilities. This model provides hands-on support, strategic advice, and access to advanced tools, filling gaps in coverage or skills without replacing your current staff. The result: faster issue resolution, stronger project outcomes, and improved staff confidence that nothing is missed when workloads spike or new challenges arise.

Full-Time IT Staff Augmentation places a dedicated IT professional directly within your organization. This specialist works alongside your internal team, ensuring consistent on-site support and direct alignment with your processes and culture. Gain the stability of an in-house hire, without recruitment headaches or delays, while benefiting from immediate access to advanced skills, proven methodologies, and ongoing training support.

Flexible Engagement Models let you choose how external IT support fits your business. Opt for co-managed collaboration to supplement your team or full-time placement for continuous coverage. Adjust support as your needs evolve, whether that means scaling up for large projects, covering vacations, or responding to new technology demands. This flexibility ensures you always have the right level of IT backup, exactly when needed.

Seamless Team Integration ensures external IT professionals work as an extension of your own staff. Resources become familiar with your workflows, tools, and goals, reducing friction and maintaining consistency. Communication stays clear and relaxed, with all work tracked against defined processes and SLAs. This approach keeps your team in control while boosting capacity and expertise, without the disruption of outsourcing.

Account Oversight & Strategic Advising pairs your business with a dedicated Technical Account Manager and a Strategic Technology Advisor. These roles provide ongoing guidance, regular reviews, and continuous alignment with your objectives. You gain insight into IT performance, risk, and improvement opportunities, with recommendations tailored to your sector and growth stage, so technology always supports your goals.

Structured Onboarding & Proof of Delivery means every engagement starts with a comprehensive review of your environment. Any hidden issues are uncovered and addressed from day one, setting a clean foundation for ongoing success. Periodic reports provide proof of work completed, highlight wins, and identify areas for future improvement, ensuring transparency, trust, and measurable value throughout the partnership.

Proven Results from Co-Managed IT Partnerships

45

Clients Supported

1,100

End-Users Supported

93%

First Call Resolution Rate

Team collaborating on IT solutions, showcasing Co-Managed IT Services to enhance capacity while maintaining control.

Expand Your IT Team's Capacity Without Sacrificing Control

Co-Managed IT Services deliver the best of both worlds, your in-house expertise, plus external support when you need it most. By partnering with a trusted provider, your team can scale with demand, fill skill gaps, and keep operations smooth. Structured onboarding, clear SLAs, and process-driven delivery ensure you always know what to expect and can measure results.

Tailored Co-Managed IT Services providing reliable support to enhance your team's workflow and efficiency.

Reliable Support That Fits Your Team and Workflow

  • Partner with experts: Add specialized IT professionals to your environment, on-site or remote.
  • Flexible engagement: Choose the collaboration model that fits your team, from project-based to ongoing support.
  • Seamless integration: External resources follow your existing processes, aligning with your workflows and goals.
  • Transparent accountability: Benefit from defined SLAs, periodic reporting, and measurable proof of delivery.
  • Industry experience: Services tailored for sectors like accounting, marketing, and public sector organizations.

Request a Co-Managed IT Services Consultation

Boost in-house IT capabilities and gain expert backup for complex or urgent needs.

Request More Information
Team collaborating on IT solutions, showcasing Co-Managed IT Services for agile and proactive support.

Stay Agile and Proactive, No Matter How Demands Change

Co-Managed IT means always having a back-up plan. When IT demand spikes or your team faces a challenging project, extra support is on hand so nothing stalls. Periodic reviews and dedicated account oversight keep your plans on track and provide insight into performance, areas for improvement, and new opportunities for efficiency and security.

Frequently Asked Questions

Co-managed IT services combine your in-house IT team’s strengths with outside expertise. You can choose to extend capabilities, fill skill gaps, or offload routine tasks. Options include collaborative support, dedicated staff placement, and integration with your existing tools and processes, so your team stays in control while gaining reliable backup and new resources as needs change.

Co-managed IT services help your IT team focus on priorities by sharing responsibilities and providing expert support for complex or time-sensitive work. Benefits include:

  • Access to specialized skills and resources when needed
  • Faster resolution of issues with defined response times
  • Ability to handle larger projects or workloads without hiring additional staff
  • Clear processes and reporting for accountability

The onboarding process starts with a structured review of your current IT environment to uncover any hidden issues. A technical account manager and strategic advisor help develop a plan that aligns with your teams goals. The process uses repeatable steps to ensure nothing is missed, so your organization gets a clean, reliable foundation from day one.

You can choose from flexible engagement models, including collaborative co-managed support or full-time staff placement, depending on your needs. There is no rigid long-term commitment required, engagements can be customized to match your project scope, business cycles, or changing priorities. This lets you scale support up or down as your organization evolves.

You benefit from seamless integration with your existing team and processes, consistent service backed by clear SLAs, and dedicated account oversight. Work is delivered to defined standards, with regular reporting and review meetings. Specialized experience with sectors like accounting, government, and marketing means support is tailored for your unique industry requirements.

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